Privacy Policy

1. Information We Collect

We collect personal information from you in a variety of ways, including when you:

• Fill out a contact form or booking inquiry

• Communicate with us by email or phone

• Subscribe to newsletters or marketing emails

• Book services or request quotes

The types of information we may collect include:

• Name

• Email address

• Phone number

• Event details (date, type, venue, etc.)

• Any other information you choose to provide voluntarily

We also automatically collect certain non-personal data through cookies and analytics tools (see Section 5).

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services

• To prepare quotes, invoices, and contracts

• To communicate booking confirmations, updates, and event details

• To send newsletters, promotional offers, and service updates (if you opt in)

• To improve our website, services, and client experience

• To comply with legal obligations where required

We do not sell, rent, or trade your personal information.

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3. Email Marketing & Communications

By submitting your contact details through our website, you consent to receiving communications from Iceberg Audio about your booking and other relevant updates.

You may also receive occasional newsletters or promotional emails. You can unsubscribe at any time by following the link in any email we send or by contacting us directly at icebergaudio709@gmail.com.

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4. Data Storage & Security

We take the security of your personal information seriously. All data is stored securely and accessible only to authorized personnel. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we do our best to safeguard your information, no method of transmission over the internet is 100% secure. By using our website, you acknowledge and accept this risk.

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5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to collect non-personal information about how visitors use our site. This may include:

• IP address

• Browser type and version

• Pages visited and time spent on site

• Referring websites

This data helps us improve the website’s performance and user experience. You can disable cookies in your browser settings at any time, though some features of the site may not function properly as a result.

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6. Age Restrictions

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.

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7. Third-Party Sharing

We do not share your personal information with third parties unless required by law or with your explicit consent. Any payment processing or email distribution is handled directly by Iceberg Audio or through secure, compliant services acting solely on our behalf.

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8. Your Rights

As a resident of Canada, you have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccurate or incomplete data

• Withdraw your consent to our use of your information (subject to legal or contractual obligations)

• Request deletion of your data, where applicable

To exercise any of these rights, please contact us using the details below.

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9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.